Sudden loss of power to transmission

Discussion in 'Renegade Chat' started by Jamin-J, Feb 4, 2017.

  1. TNix

    TNix Member

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    I haven't had that particular problem with my 16 TH, but it does something similar.

    While driving at around 35mph, if I blip the throttle the engine will rev really high for about 3 seconds like it's in neutral then resume normal operations. Anyone experience this?

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  2. Haseebinator3

    Haseebinator3 Active Member

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    Did your jeep have an update or they just did an update without having one? I was having this issue turning left and going into neutral and my dealer said that I was low on oil and they topped it off. B.s. I know this is a problem and I'm hoping my car does it again do I can go back. They said my jeep has no software update

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  3. Jamin-J

    Jamin-J Member

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    To the best of my knowledge, the shop gave me the following TSP update when I took it to the dealer a week ago.

    TSB NUMBER: 05-002-17
    GROUP: Brakes
    DATE: February 22, 2017

    I drove this weekend for 5 hours through a terrible rain storm which included standing water, downed trees, and hail, and the Jeep gave me no issues. It handled like it was born for it. I'm hoping that update was the fix.

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  4. JeepCares

    JeepCares Active Member

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    Hi Haseebinator3,

    If you would like to PM our page with your VIN I'd be happy to check if this software update applies to your vehicle for you!

    Andrea
    Jeep Social Care Specialist
     
  5. Haseebinator3

    Haseebinator3 Active Member

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    I already talked to a jeep Care rep. No software update.

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  6. Silentstryder

    Silentstryder Member

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    I took my 2016 Jeep Renegade Trailhawk (purchased Dec 2016) in today to get them to look at some Error codes I am randomly experiencing. The believe that it is a short in a wiring harness below the battery box which should be covered by my 3yr/36,000 mile warranty. They stated that it will take a day to diagnose the issue, and that they are sorry, even though the warranty will cover a loaner vehicle, but they do not have any loaners available for me to use.

    I mentioned the loss of power when making a right turn, and that I heard that there was a software flash that could be applied to fix the issue. They said Yes, the would look and see what flashes are available.

    They came back later and asked if I experienced any other issues, and i said no other than the random errors. To which the replied, there are 4 flashes that can be applied, but FCA has changed the process for software update/flashes. They cannot just apply any available flashes anymore. They can only apply them if I make a complaint, and mention specific symptoms related to the errors that the flash will fix.

    I also mentioned that when i brought the vehicle in on 07-24-2017 for its oil change at 24,000 miles, they said there were some flashed available to be applied, and asked if i would like them applied. I said yes, but later they told me that they were unable to due to problems with their system. But now they will not apply them unless i mention specific symptoms that i experience, even though they would previously apply them.

    They could not give me any more information regarding the flashes, just that they could apply 1 for the symptom i mentioned, but not the other 3.
     
  7. Dgr401

    Dgr401 Well-Known Member

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    I was told the same thing. When I was in for the last service I asked them to check for any updates that were available for my Renegade. They said there was an update to the ABS system and unless I had stated there was a problem with the ABS they would not perform the update. I have even seen a change over the past 2 years on how my dealer has to handle warranty claims. In the past if there was a problem they would simply fix it under warranty. Now it seems they have to pretty much contact FCA on everything first. I had to go back a second time because FCA had to research the complaint before approving the warranty fix. Not very good customer service.
     
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  8. Akamikeymo

    Akamikeymo New Member

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    I have a 2016 Lattitude 4x4, auto, and the 2.4L. I experienced two power losses this past Thursday on my way home from work.

    The first was after slowing down to allow the person in front of me to make a left turn, and the second was about 5 minutes later when I stopped in a left turn lane to cross over the oncoming lane. Each time, it felt like about 2 second pause before the throttle actually engaged.

    It was a bit scary seeing a car almost rear end me the first time (blind turn). The second time was worrisome since the car hesitated when I was crossing two busy lanes.

    I hope the flash works for me when I take it in Tuesday for other issues: smelled electrical burning twice last month, surging rpm when going downhill with cruise control set, and excessive wind noise coming in the driver's window (had to stick a napkin in the gap to stop the noise).
     
  9. Haseebinator3

    Haseebinator3 Active Member

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    I've had numerous loss of power, my dealer still wouldn't do any types of update because my Vin doesn't have any update available. Its definitely loose pins at PCM or transmission connector. Its rediculous how Chrysler jeep isn't taking care of this by now. My buddy was in the car with my and when I was backing up to a parking spot the gas pedal completely lost power for about 5 seconds I started laughing and pumping the pedal and no power my buddy was like great purchase lol. Then all of a sudden power came back. [emoji19]

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  10. Akamikeymo

    Akamikeymo New Member

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    The issues have been getting worse.
     
    Last edited: Oct 20, 2017
  11. JeepBuddy

    JeepBuddy Member

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    Akamikeymo:

    I think it's the confused transmission that bogs out. My jeep has done that to me too.... at any rate, I am done with the Jeep brand, can't wait to trade in my renegade.
     
  12. Akamikeymo

    Akamikeymo New Member

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    My Renegade (2016 Lattitude 4x4 with 2.4 auto) is in the shop again.

    The left front window seal was replaced to excessive wind noise, but it is rolling out of place. While annoying, it is not a safety issue.

    However, the loss of accelerator pedal for 5 seconds and lack of power steering after running over a sewer main manhole, was unnerving. Thankfully I was traveling straight at only 30 mph when this happened.

    The power steering did not work until I turned off the car and restarted it.

    The traction control and steering wheel warning lights were lit up on the gauge cluster.

    This is after my wife and I have had it in for service a couple times before regarding intermittent loss of accelerator pedal.
     
  13. JeepBuddy

    JeepBuddy Member

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    man, i almost pooped my pants when I went over a curb the other day.... it was intentional don't ask why... but I went over the curb, no problem, slow very pro 4x4 like.... then went to accelerate and NOTHING.... dang jeep just left me hanging while traffic was coming towards me... very nerve racking. Again, affirms my decision to get rid of my Jeep and possible go to a trusted Japanese brand vehicle.
     
  14. Jimmy Lee Smith

    Jimmy Lee Smith Active Member

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    Sounds like a wiring issue, like something is intermittently breaking contact. Weird. I drive mine hard, 2015 Trailhawk, and bounce it all over the mountains and the desert... not one issue.
     
  15. Akamikeymo

    Akamikeymo New Member

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    Well, we got off the phone with FCA, and they are saying the Renegade is safe even though they didn't fix it. They drove it for a whole 16 miles and couldn't replicate the issue, so they say there is no problem with it.

    The best part was when they said the vehicle didn't throw any codes. The fact that I have photos of the dash warning lights didn't give them any cause for concern.

    It amazes me that a vehicle labeled as a 4x4 cannot handle safely driving on a paved street at 30 mph.

    In addition to the electronic issues, the dealership had to replace the window seal 3 times since two of the new ones were defective.

    They also had to detail my interior since they tried returning it to me with dirty front seats from their technicians. When they took it back to clean the seats, they used a dirty rag that smeared the grime even more. While this is minor, it shows the lack of quality that begins at FCA and goes down through their dealerships.
     
    Last edited: Nov 19, 2017
  16. Marsha Pigg

    Marsha Pigg New Member

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    I have 2017 Renegade only 15,000 miles and the issue of the engine power loss happened to me this weekend in Colorado Springs on vacation. Driving, went to exit the busy highway and the car surged like it was trying to lose power twice then died. Stopped, turned everything off and restarted with the messages "Service Engine" and "Service Transmission" Got to a nearby parking lot to call someone and found a close by Jeep Specialty shop to run code reader.....it threw a P00735. The guy there says he has seen this a lot in the Renegades, said transmission is getting too hot. He cleared codes so we could make it to the closest dealer (since the other place we called said they couldn't get to the vehicle until October) and they couldn't find anything and sent us on our way. Basically told that until it does this again, no one can do anything...so I have to wait until I'm driving and this happens again, to tow it to dealer and see what's going on. Hopefully I won't get into any wrecks. Crazy that this has happened to so many people and no one does anything about it....either someone will have to get hurt in wreck because of this or they get sued for them to pay attention.
     
  17. Gatorade

    Gatorade New Member

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    Here's am interesting article clip from Forbes back in August 2016:

    "There are few automotive components as widely vilified these days as the nine-speed automatic transmissions being offered in several Fiat Chrysler models. Car critics and consumers alike have slammed what once seemed like a breakthrough gearbox for a litany of troubles since it debuted in the Jeep Cherokee in May 2014.

    Manufactured by Germany’s ZF, FCA is recalling the nine-speed gearbox for having a tendency to inadvertently shift into neutral. Perhaps highlighting the obvious, the
    National Highway Traffic Safety Administration’s recall notice says that, “If the vehicle unexpectedly shifts into neutral, there is an increased risk of a crash.”

    In this case the scapegoat is cited as being, “insufficient crimps in the transmission wire harness,” with the fix being, curiously, not a mechanical one but a software update. Recall notices will be sent to around a half million owners of 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade and RAM ProMaster vehicles equipped with the affected gearbox. The nine-speed is also used in the 2016 Fiat 500X; 2014–2017 Range Rover Evoque and 2015–2017 Land Rover Discovery Sport, 2015–2016 Honda Pilot, and 2015–2017 Acura TLX, though those models are not – at least not yet – involved in the campaign.

    The Fine Print: Owners can contact FCA customer service at 1-800-853-1403. The automaker's number for this recall is S55. Owners may also contact NHTSA’s Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or log onto www.safercar.gov."


    I've got the 9 speed ZF in my 2017 Cherokee Altitude 3.2L and I've had no problems - I actually like the way it shifts and the power comes on quick. Still, I'm glad I got a manual in my Renegade.
     
  18. Marsha Pigg

    Marsha Pigg New Member

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    thanks for that but I didnt see my 2017 renegade listed...do you think they will look into mine having that problem?
     
  19. Gatorade

    Gatorade New Member

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    I think your dealer is playing dumb. This has been a big problem on many FCA vehicles since 2014 and from the posts I see here, it still hasn't been resolved. This is a serious safety issue. I'd try to call the NHTSA as mentioned in the Forbes article:

    NHTSA’s Vehicle Safety Hotline at 1-888-327-4236
     
  20. Marybeth Brandow

    Marybeth Brandow New Member

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    The same thing kind of happened to my 2016 TrailHawk. I was driving and the transmission 'stuttered' like it was being told it should shift. I would still do it when I would put it in manual. Brought it to a Jeep Dealer and they 'couldn't replicate the error.' Sitting in the parkinglot in idle waiting to turn out of their establishment it stuttered again while not even moving. I turned around and said try again. They then 'felt the issue' - told me I needed to change the spark plugs, spark plug gaskets, and valve cover gaskets... I replaced them and I still have the same issue! I am headed back to the dealer on Wednesday, probably to get the same run around.
     

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